Shipping Policy
Our Shipping Policies For Each Region Are As Follows:
| Region | Price | Shipping fee | Order processing time | Shipping time |
|
North America: USA, CA, MX
|
No limit |
FREE |
1~3 Business Days | 7~10 Business Days |
|
South America: BR, AR, CO, CL, PE etc. |
No limit |
FREE |
1~3 Business Days | 7~20 Business Days |
|
Europe: UK, DE, FR, IT, ES, PL, NL, BE, SE, CH, AT, NO, DK, FI, IE etc. |
No limit |
FREE |
1~3 Business Days | 7~15 Business Days |
|
Oceania: AU, NZ etc. |
No limit | FREE | 1~3 Business Days | 7~15 Business Days |
|
Africa [Free] |
$29.99+ |
FREE |
2~4 Business Days | 15~20 Business Days |
|
Africa [Standard] |
0~$29.99 |
$2.99 |
2~4 Business Days | 15~20 Business Days |
If you have not received the goods within 30 days, please contact our after-sales mailbox：customer@pawsono.com
HOW WILL MY ORDER BE SHIPPED?
Our shipping process is
1 The Item is at the shippers warehouse;
2 Consignment received at the PostNL Acceptance Centre;
3 The item is processed at the PostNL sorting center;
4 The item is on transport to the country of destination;
Netherlands, Amsterdam, Departure from country of origin. Your item is in transit to your region;
Your parcel would be deliver first to Netherlands then to your region, the whole process would take 12 -15 days.
The shipping company is PostNL Acceptance Centre, since PostNL Acceptance Centre is almost the only one shipping department that can ship battery all around the world.
WILL I BE CHARGED WITH CUSTOMS AND TAXES?
We would like to inform you that our store, aumuca, is now implementing value-added tax (VAT) during the checkout process for customers in European Union (EU) countries. The VAT rates applied will vary based on the specific tax regulations of each respective EU member state.
We appreciate your understanding and cooperation as we adhere to the tax requirements of each country within the EU. Please find below a list of EU member states where the VAT will be applied:
| Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. |
We value your continued support and look forward to serving you. If you have any questions or concerns regarding the VAT implementation, please do not hesitate to contact our customer service.
ORDER TRACKING
https://www.aumuca.com/apps/17TRACK
A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment.
CUSTOMS & REGULATIONS
You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.
FOREIGN TRANSACTION FEES
If you credit card account is in a currency other than US Dollars, you may be charged at a different exchange rate than what is quoted on our website. You may also be subject to a foreign currency transaction fee. These fees are determined by your bank's pricing and transaction fee policies. We are not responsible for the exchange rate of any charges your bank or issuing credit card company may charge you. For further details of foreign transaction fees, please contact your bank.
Our store prices are shown in your local currency, but in USD when you checkout. All transactions will be handled in USD through Paypal or Stripe at the checkout page.